THICKSET THREADS RETURN & EXCHANGE POLICY
- Item must be returned within 30 days from the day you've received your order, transit times are not included within this time.
- ThickSet Threads does not offer exchanges, a refund against your original payment method for the merchandise will be processed upon receiving your return. If you wish to receive a different size, you'll need to place a new order via the website.
- All items are inspected thoroughly prior to processing the return. Item must be unworn & unwashed (no distinct odors, blemishes, signs of wear etc.) Any items found to be in poor condition will be returned back to you.
- For single item orders that are returned, we will refund the total value of the order, including shipping costs. For multiple item orders, we will only refund the value of the item(s) returned, excluding shipping costs. If multiple item orders are returned in their entirety, we will refund the total value, including shipping costs.
Our returns address is:
65 Shady Lane
Fanwood NJ 07023